How payments and refunds work at CollegeDost — and why, for students, there's usually nothing to refund.
Students pay CollegeDost nothing. Searching, comparing, shortlisting, applying and speaking with a counsellor are all free. If you never pay us, there is nothing for us to refund.
The core CollegeDost experience is free for students. We do not charge you to discover colleges, submit applications through us, or talk to a counsellor. Because no payment is taken, no refund is applicable for these services.
Any application fee, admission fee, tuition or deposit you pay directly to a college or university is governed entirely by that institution's own rules. CollegeDost does not collect these payments and cannot issue refunds for them. For refunds of college fees, contact the college directly and follow their refund process.
If CollegeDost ever offers an optional paid service to students (for example, a premium guidance package), its price, what's included, and the refund terms will be shown clearly before you pay. Unless stated otherwise at the time of purchase, the following applies to such optional paid services:
Payments made by colleges or partners for listing and related services are governed by the separate agreement signed with them. Refund terms for partners are set out in that agreement, not in this page.
If you're eligible for a refund on an optional paid service, email info@collegedost.in with your name, registered phone number, payment reference and the reason. We'll review and respond within a reasonable time.
Approved refunds are made to the original payment method. Once approved, refunds are typically initiated within 7–10 business days; the time to reflect in your account depends on your bank or payment provider. Any gateway or transaction charges may be deducted where applicable.
We may update this Refund Policy from time to time; the "last updated" date shows the current version. For any question, contact info@collegedost.in or use our contact page.